Everything you need to know for your first purchases on Whatnot: from sign-up to delivery, including auctions.
Download the Whatnot app from the App Store (iOS) or Google Play (Android). Sign-up is free — use your email, Google or Apple ID. Don't forget to use our invitation link for a welcome bonus.
In your account settings, add your card (Visa, Mastercard, Amex) or enable Apple Pay. This step is required before you can bid in auctions.
Browse the "Discover" tab for ongoing lives. Filter by category: fashion, jewellery, vintage... Join a live that interests you and watch how it works before diving in.
When you spot an item you want, tap the bid button or type your amount in the chat. Auctions last 10–30 seconds. If you win, payment is automatic.
The seller ships within 48h. You get a tracking number directly in the app. If there's an issue, Whatnot's buyer protection has you fully covered.
Want to test your first purchases with a trusted seller? Join my lives for unique pieces: vintage Levi's, Ralph Lauren, jewellery — all authentic.
Whatnot accepts Visa, Mastercard, Amex and Apple Pay. Payment is secured via Stripe and charged automatically when you win or buy directly.
Shipping varies by seller — generally €3–€8 for standard delivery. Bundle shipping lets you combine items from the same live to reduce costs.
Yes. If the item doesn't match the description or arrives damaged, open a dispute within 3 days of receiving it. Whatnot mediates and can issue a full refund.
The seller opens an auction with a starting price (often €1). Participants bid in real time — each new bid resets a 10–30 second timer. Last bidder wins.